FAQ

Frequently Asked Questions

The Basics

What is the Good EATS™ program?

The Good EATS™ Program is meal plan that combines one-on- one
coaching along with calorie-specific meals to help you Gain
Muscle and/or Lose Fat and keep it off. Designed by a Registered
Dietician Nutritionist, the program provides great tasting foods
and great coaching to make reaching your goals easy!

Why is Good EATS different from other meal plans?

Good EATS™ is different from other meal plans because it
combines healthy foods along with Health Coaches who provide
dietary as well as physical-fitness- related-planning to help
members who can benefit from their ideal diet as well as a
physical fitness plan.

How can I try it?

We partner with Fitness Facilities all over the country, Request a
consultation with a nutritionist and we will help get you a trial. Or
redeem our $60 Off Coupon in your Shopping Cart for a Reduced
Rate; with the Good EATS™ Meal Plans there are NO Contracts!

I’m not trying to lose weight, is the program still good for me?

The Good EATS™ Program can be used to Build Muscle, Increased
Energy and Stamina, or to maintain a healthy diet. Our Health
Coaches can help you choose a meal plan regardless of whether
you are trying to lose weight or not or you can order whatever you
want.

I want to refer my friends, do you have any referral incentives?

We offer clients $30 dollar Gift Card to Good EATS™ when they
refer Friends!

Account

How do I manage my account?

You can manage your account directly from the Good EATS™
website, using our customer portal. You can also get help with
your account by calling 631-933- 0773

How can I change my meal plan?

If you want to update your menu or change your meal plan simply
log on to your Good EATS™ account on our website and update
your preferences from in the customer portal.

Can I auto-renew meal plans each week?

Yes. We can use your credit card to auto-renew your meal plan
so that you can continue to receive meals each week. You can
manage this weekly using the customer portal.

How can I cancel my account?

Cancel your account online in the manage subscription section of
the customer portal or you can call customer support at 631-933-
0773.

Coaching

Why coaching?

Coaching is what sets Good EATS™ apart from other meal planning
programs. Many times meal plan members don’t know what to
eat, how much to eat, how to make healthy lifestyle changes and
how to stay motivated. All of these things help to contribute to a
sustainable, long-term weight loss program and we provide the
assistance to coach you through these issues.

How does the coaching element work?

Each Good EATS™ client will be linked up with a Health Coach who
will evaluate their current weight loss goals, BMI and dietary
needs. Members will be able to consult with these coaches on a
regular basis to get feedback on food, exercise and lifestyle habits
so that they can stay focused on their individual goals. Coaching
is done through email, text, phone calls, or one-on- one
consultations.

Must I exercise while on the Good EATS™ program?

Our coaches at Good EATS™ will not make you exercise. However,
a healthy diet combined with an exercise regimen is part of a
healthy lifestyle. In addition, aerobic exercise and muscle
strengthening will help you to lose more weight, improve your
physique, and maintain a healthy body weight.

What happens if I don’t need coaching?

Many people utilize Good EATS™ simply for the amazing foods and
the convenience of a pre-cooked, portion controlled meals. If you
don’t need coaching you are not required to utilize it.

Delivery

How do I get meals?

We deliver meals to your home or office once a week on Saturday
or Sunday so you can have all of your meals ready to go for the
week.

Where do you deliver to?

Currently we ship to; NY, NJ, CT, PA, MA, ME, VT, NH, RI, OH,
WV, VA, MD, NC, SC, GA, TN, KY, IL, IN, MI, WI

How do I heat up my food?

All of our meals come in microwave-friendly containers so that
you can conveniently pop them in the microwave and enjoy in
minutes! Microwave strengths can vary so we recommend
heating up your meal initially for 1-1.5 minutes, followed by 30

second intervals until it is to your preference. All of your meals will
be fully cooked so you only need to worry about warming them
up!

What happens if I’m not home when the food is delivered?

Our food is packed in PET (Curbside recycled plastics) which is
tested to keep food fresh 24hrs after the scheduled time of
delivery. So if the food is left on your doorstep, it is still fresh and
safe to eat.

Menu

Can I customize my menu?

Yes. There are 100s of food combinations you can choose from.
After your initial consultation you will be provided with feedback
on your recommended caloric intake based on your weight loss
goals. When customizing your menu it is important to try to stick
to these recommendations. If you have questions about your daily
caloric intake you can call a Health Coach to help you decide
what to eat. If you sign up for our Xtreme program, this option is
not customizable but a preset menu.

What if I have food allergies?

The Good EATS™ menu contains a list of ingredients for each
menu item. In addition to looking here before ordering,
communicate your allergies with your Health Coach so that they
can help you avoid these specific food items. Our meals are
prepared in the same facility that handles milk, eggs, fish,
shellfish, tree nuts, wheat, peanuts, and soybeans.

What happens if I don’t like the food?

We want you to be 100 percent satisfied with our food. If you are
not, simply let us know and we will refund your meal in the form a
different item.

How many calories does each day contain?

The amount of calories in each day varies depending on your
menu selections. During your initial assessment your Health
Coach will help you decide the amount of calories you should be
consuming to meet your weight loss goals.

Can I drink alcohol on the diet?

It is ok to drink alcohol on the Good EATS™ Program but you’ll
have to consider the carbohydrate and calorie amounts these
foods contain. Alcohol and other beverages like juice or soda add
calories, raise insulin levels, and can contribute to fat storage. In
short, you’ll have to consume less food if you choose to have
alcohol with your meal to maintain your ideal caloric intake.